Privacy & Data Protection

Privacy & Data Protection

This notice explains how Uzm. Dr. Oya Oylum Kazanoğlu's dermatology practice in Antalya, together with its licensed health-tourism coordination partner, processes your personal data under the Turkish Personal Data Protection Law (KVKK No. 6698) and, for visitors in the EU, the GDPR. It is a clear summary; the practice can provide the full disclosure on request.

Who is responsible

The data controller is the dermatology practice of Uzm. Dr. Oya Oylum Kazanoğlu (Muratpaşa, Antalya). Where your enquiry involves travel, stay or treatments outside the practice's scope, coordination is carried out with a licensed travel agency and partner clinics, each acting under written agreement.

What we collect

Your name and contact details (email, phone/WhatsApp), the treatment or package you are interested in, your departure city and preferred dates, and any health information you choose to share so we can respond responsibly. We only collect what you provide.

Health data

Information about your skin or health is special-category data. We process it only with your explicit consent, solely to understand your enquiry and plan appropriate care, and we treat it as confidential.

Why we use it

To reply to your enquiry, prepare a tailored quote, and — only with your consent — coordinate treatment, accommodation and transfers, and follow up on aftercare. We never sell your data and never use it for unrelated advertising.

Legal basis

Your explicit consent (KVKK Articles 5 and 6; for EU visitors, GDPR Articles 6(1)(a) and 9(2)(a)). You can withdraw consent at any time.

Who may receive it

Only those needed to serve your request: the clinic's care team, and — with your consent — a licensed travel agency for your trip and partner clinics for treatments we do not perform in-house. They are bound by confidentiality.

International transfers

Your data is processed in Türkiye. For visitors in the EU, any transfer is made with the safeguards required by the GDPR; cross-border transfers follow KVKK Article 9.

How long we keep it

Only as long as necessary for the purposes above and any legal obligations, after which it is deleted or anonymised. [The practice will confirm exact retention periods.]

Your rights

Under KVKK Article 11 and the GDPR you may request access to your data, correction, deletion, restriction or objection to processing, portability, and withdrawal of consent. We respond within the legal timeframe.

Contact us

To exercise any right or ask a question, contact the practice by the email or WhatsApp shown on this site. We are here to help.

Medical treatment always follows an individual assessment; this notice is informational and does not replace a consultation.

This notice is reviewed periodically.